Professional Services and Rural Services Poverty

Rural Infrastructure Services (RIS) for Poverty Reduction

, Jr . Marketing Professional Services

M ARKETING thinking and practice has been gradually moving into service industries. Its role in service industries is still limited, however. It has achieved some utilization in banks and airlines, to a lesser degree in insurance, brokerage, and public transportation, and still less in law, accounting, management consulting, medicine, architecture, and engineering. Even marketing research firms...

Extension and Advisory Services Rural Extension Services for Agricultural Transformation

Specialization and Matching in Professional Services Firms

Economic theory indicates that firms can match workers to jobs and promote productivity-enhancing specialization better than markets, yet little data exists. We empirically test whether firms enhance matching and specialization in the context of obstetrics. We then examine whether consumers benefit from this. We find that high-risk patients in group practices match with specialists more than pa...

Learning and Knowledge Depreciation in Professional Services

O knowledge is a critical source of competitive advantage for professional service firms. Learning from experience and sustaining past knowledge are critical to the success of such knowledge-driven firms. We use learning curve theory to evaluate learning and depreciation in professional services. Our results, based on seven years of project data collected from an architectural engineering (A/E)...